Privacy Policy

Who we are

Silent Neurons Ltd, a company registered in Cyprus under registration number HE 498895, with its registered office at Tagm. Dimitriou Pouliou & Pantelidi, Melina Court, 2nd Floor, 8011 Paphos, Cyprus, is the data controller for personal data collected through this website.

Any question about this policy, or any request about your data, goes through our contact form at silentneurons.com/contact, or by post to the registered office above.

What we collect

Only two things:

• Contact form. What you choose to enter: your name, work email, and optionally your company, company size, which services interest you, a description of your situation, your timeline, and how you found us.
• Server logs. Our hosting provider records standard technical data when a page is requested — IP address, browser type, time of request — to serve the site and keep it secure. We do not use these logs to build any profile of you.

Why we use it, and our legal basis

• To read and reply to your enquiry, and to have the conversation that follows. Legal basis: taking steps at your request before entering a contract (GDPR Article 6(1)(b)), and our legitimate interests in responding to people who contact us (Article 6(1)(f)).
• To keep the site working and secure. Legal basis: our legitimate interests in running a safe, functioning website (Article 6(1)(f)).

We do not use your details for marketing. We do not add you to a mailing list, and we do not sell, rent, or share your data with anyone for their own marketing.

Cookies and tracking

This website sets no cookies. It runs no analytics, no advertising pixels, and no third-party tracking scripts of any kind. Fonts are served from this site rather than an external font service, so loading a page does not hand your IP address to a third party.

Because nothing non-essential is stored on your device, there is no cookie banner to click. If that ever changes, we will ask for your consent first and update this policy.

Who else sees your data

Only the suppliers we need to run the service, and only for that purpose:

• Our website hosting provider, which serves the pages and keeps the server logs described above.
• Our email provider, which carries our reply to you.
• Our form-handling provider, which passes your contact form submission to our inbox.
• Professional advisers, or a regulator or law enforcement body, where we are legally required to disclose something.

Transfers outside the EEA

Some of the providers above may process data outside the European Economic Area. Where they do, we rely on a European Commission adequacy decision for that country, or on the EU Standard Contractual Clauses together with any additional safeguards the transfer requires, so your data keeps an equivalent level of protection.

How long we keep it

Enquiries are kept while we are talking and for up to 24 months afterwards, in case you come back to us, then deleted. If you become a client, we keep the records needed for the work and for the periods our tax and accounting obligations require. Server logs are kept for a short period by our host and then rotated out.

You can ask us to delete your enquiry sooner. We will, unless we are legally required to keep it.

How we protect it

The site is served over HTTPS. Access to enquiries is limited to the people who need it to reply. The contact form carries basic anti-spam measures so automated submissions do not reach us.

Your rights

Under the EU General Data Protection Regulation (Regulation (EU) 2016/679), as applied in Cyprus by Law 125(I)/2018, you can ask us to:

• give you a copy of the personal data we hold about you;
• correct it if it is wrong or incomplete;
• delete it;
• restrict how we use it, or object to our using it under legitimate interests;
• provide it in a portable, machine-readable form;
• stop any marketing (we do not do any, but the right stands).

Making a request or a complaint

Send the request through our contact form at silentneurons.com/contact, or by post to the registered office above. We will respond within one month. There is no charge for a reasonable request.

If you are unhappy with how we have handled your data, you can complain to the Office of the Commissioner for Personal Data Protection, Cyprus (dataprotection.gov.cy). We would rather you came to us first so we can put it right.

Children

This site is aimed at businesses. We do not knowingly collect data from anyone under 18.

Changes to this policy

We update this page when our practices change. The date at the top shows the current version.